Claire Giovino spent years optimizing inboxes for 7-figure clients who are leaders in their industries. Her background in higher education and counseling allowed her to represent clients with a superior level of communication and empathy. In 2017, she launched InboxDone and grew the business to multiple six-figures in 11 months with zero start-up capital. She currently manages a growing team of remote inbox managers and upwards of 3000+ emails a day — all while traveling the world!
Entrepreneurial Role Models:
Vanessa Van Edwards founder of Science of People
When business started difficulties overcame:
“Time definitely. I’m not a proponent of the quit everything to start your business. I think some people can do that; I can’t do that. And so, while I was teaching full-time, I was building this business in the evenings, on the weekends. So, the biggest issue was my time and managing my energy. I didn’t have investors or start-up capital. I think every entrepreneur in the beginning has to decide between spending money to fix a problem or taking the time to fix it themselves. And so, my time was the greatest resource I had even though it was limited”…[Listen for More]
Favourite Books:
Essentialism: The Disciplined Pursuit of Less by Greg MckeownFavourite Quote:
“Edit your life frequently and ruthlessly. It’s your masterpiece after all” Nathan W. Morris
Recommended Online Resources:
- Google News is a news aggregator and app developed by Google. It presents a continuous, customizable flow of articles organized from thousands of publishers and magazines. Google News is available on Android, iOS, and the web.
- Afford Anything – Afford Anything is a movement rooted in one idea: You can afford anything, but not everything — and that’s true not only for your money, but also your time, focus, energy and attention.
Best Advice to Other Entrepreneurs:
“I would say treating it like an experiment and keeping it fun and leading with curiosity if you are thinking of getting into it or just starting to get into it… The process of running and owning a business is a whole other thing. It’s exciting and challenging and hard every day. So treating it like an experiment and keeping that child’s mindset of almost treating it like a game… Making it a gradual transition if possible so you don’t put all this financial pressure on your business to support you immediately and that way you don’t lose joy that comes from running a business”…[Listen for More]
More About Claire Giovino:
Neil’s Quote at the Beginning:
“Entrepreneurial leadership requires the ability to move quickly when opportunity presents itself.” Brian Tracy
Other Quotes From the Chat with Claire Giovino:
- “discerning between what a client actually cares about and what they don’t. So, I spent a lot of time in the beginning writing these really long form pages on our website of what to expect and hear our all the tools we use and here is how we do what we do, all of these things. It took a lot of my time and I realised that clients care more about the end result and the outcome, they really don’t care how it’s done or how we do what we do. And so that’s the difference between information that just in case information versus just in time. There is certain things you want to create just in case like terms and conditions or contracts, that kind of stuff just to protect you and your business. But a lot of information is just in time, you create it right when you need it, right when a client asks for it. So, determining where does a client need to be involved versus where can just the team people be involved”
- “I think success means so many different things to so many different people. So, it depends how you would define that word. I think first figuring out what that means to you. For me personally it was having freedom in my day to not have to be anywhere any time and to be able to take a three-week vacation if I wanted to . And so that was always my driving motivator and what success looks like to me”
- “a lot of people’s goals are freedom or financial. But then you have to decide what you are going to do with freedom… time freedom once you have it and then what are you going to do with money once you have it to”
- “the core of what we are doing is stripping away all the non-essential things to get to the heart of what’s truly essential. I think we can do that in our business but we should also be doing it in our lives. I think we fill our time with a lot of minutia and a lot of really things that might feel urgent but aren’t really important”
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