Kayla Storlid founded Kayla’s Custom Cleaning in 2001. She believes a clean home brings people great joy, and is passionate about providing that feeling to her clients. She also co-founded TurnoverApp: a new software application designed to save time and money during apartment turnovers by allowing property managers and service providers to track the turn on any PC or mobile device.
Entrepreneurial Role Models:
Likes to take a little bit from everyone.
People in the community – such as people from Merlin Mentors (who work with young entrepreneurs in the community)
When business started difficulties overcame:
“When you get started you don’t know what you’re doing, I started with supplies in the back of my car and I put up fliers. I really didn’t even know how to clean a house but I wasn’t willing to fail. When I hired my first employee that was the scariest day of my life I think learning how to manage people effectively is the hardest thing to learn, but I feel a lot more confident today”…[Listen for More]
Favourite Books:
Why Employees Don’t Do What They’re Supposed to and What to Do About It Book by Ferdinand F. Fournies
Favourite Quote:
“Life’s most persistent and urgent question is what are you doing for others” – Martin Luther Kink Jr
Recommended Online Resources:
Basecamp – web-based project management and collaboration tool. To-dos, files, messages, schedules, and milestones.
LinkedIn – A networking tool to find connections to recommended job candidates, industry experts and business partners.
Facebook – Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.
Also mentioned:
Merlin Mentors – Mentoring service for entrepreneurs – a Madison-based corp of volunteer mentors. These mentors use their skills and enthusiasm to guide emerging entrepreneurs.
Best Advice to Other Entrepreneurs:
“Never give up and just keep trying to problem solve, and find new ways to do it better than your competition. If you focus on really good service your business will grow and good things will happen”…[Listen for More]
More About Kayla Storlid:
Kayla’s Custom Cleaning
Turnover App
Neil’s Quote at the Beginning:
“Questions are a burden to others; answers are a prison for oneself.” Patrick McGoohan
Other Quotes From the Chat with Kayla Storlid:
- “If you have a kid that seems to have that spark, really encourage them”
- “I wish I had done that soon, worked on my business instead of in my business”
- “If we don’t have people walking through that door with a happy face in the morning it is going to affect everyone’s job and everyone’s day, it’s going to affect customer service and your complaints are going to go up”
- “If no one wants to be there and nobody is happy, your product or service is going to suffer because of it”
- “It’s really important to praise people than to ever correct them. Someone could be doing not such a great job but if you praise them they will try harder, people want to feel proud.”
- “People don’t do what they’re supposed to because they don’t know why how, it is your job to teach people to do those things and you can’t expect people to think like you and work like you, you need to find a way to help them do their best.”
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