Kelly Mortimer has 20 years of experience in hotels and resorts across the UK, internationally and in the 5* luxury London hotel market. Personally selling and delivering weddings and events for some of the worlds leading hotel names such as Claridge’s, Rosewood and Mandarin Oriental. Before running her hugely successful consultancy business she led the wedding re-branding, sales strategy and ultimately increased wedding sales year on year for a portfolio of 45 hotels across the UK. This included managing and training a team of 50 wedding coordinators ensuring they maximised sales. Which they did very successfully!
Entrepreneurial Role Models:
No
When business started difficulties overcame:
“when I started the business, I didn’t know how to run a business. I had never run a business. I had always worked for somebody else. As I have mentioned I was working for lots of big hotel chains where there is a big team around you and people with specific knowledge of different areas. And so, although I knew how to sell weddings and I knew how to teach other people how to sell weddings I didn’t know how to really sell my own business”…[Listen for More]
Favourite Books:
- Lean In: Women, Work, and the Will to Lead by Sheryl Sandberg
- High Performance Habits: How Extraordinary People Become That Way by Brendon Burchard
Favourite Quote:
“if it matters you Will find a way and if it doesn’t you will find an excuse”
Recommended Online Resources:
Google Alerts – Monitor the Web for interesting new content. Google Alerts is a content change detection and notification service, offered by the search engine company Google. The service sends emails to the user when it finds new results—such as web pages, newspaper articles, blogs, or scientific research—that match the user’s search term.
Best Advice to Other Entrepreneurs:
“question if there is a genuine need for your service or your product. Yes, you can create need but is it just a nice idea or something you just want to do or is this something that people will actually pay for that’s going to make their lives better or that’s going to give them more money in their business. Question is this something that there is a genuine need for?”…[Listen for More]
More About Kelly Mortimer:
Neil’s Quote at the Beginning:
Other Quotes From the Chat with Kelly Mortimer:
- “I think I had to go through everything to get to the point that I am at now”
- “understanding how to package my services and being more open to the online options earlier on, those things would have moved me a little bit quicker but I am comfortable with the way that I grew and learnt through the first couple of years of the business”
- “maximum effort: you can’t do anything without effort… Without huge amounts of effort then I am not sure that you can be successful. People don’t see behind-the-scenes the amount of time and effort that you are putting in to making sure that everything is going really well”
- “when we care about something, we make it happen and if we care a little bit less then we think I will find an excuse to either put it off or just not do it entirely”
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