Dr Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives. Joseph is the author of numerous national bestsellers, including The Starbucks Experience, The New Gold Standard, and the New York Times #1 bestseller Prescription for Excellence. He was named as one of the Top 10 thought leaders in Customer Service by Global Gurus. His new book is The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging (October 2019, McGraw Hill).
Entrepreneurial Role Models:
- Howard Schultz
- John Yokoyama Owner at Pike Place Fish Market Inc
- Brian Chesky, Joe Gebbia, Nathan Blecharczyk Co-founder of Airbnb
When business started difficulties overcame:
“when I got into corporate America I hung on to long because I just didn’t have the courage even though the tipping point showed me that I should break clean I held onto the mothership little to long”…[Listen for More]
Favourite Books:
All In by Arlene DickinsonFavourite Quote:
- “If one advances confidently in the direction of his dreams, and endeavors to live the life which he has imagined, he will meet with a success unexpected in common hours. He will put some things behind, will pass an invisible boundary; new, universal, and more liberal laws will begin to establish themselves around and within him; or the old laws be expanded, and interpreted in his favor in a more liberal sense, and he will live with the license of a higher order of beings.” Henry David Thoreau
- “entrepreneurship isn’t a job. It’s a demanding, rewarding, scary, thrilling and ultimately all-encompassing lifestyle” Arlene Dickinson
Recommended Online Resources:
- The Entrepreneur Way – Learn from successful Entrepreneurs with Free Daily podcast interviews that reveal their business success secrets
- Seth Godin author of Seth s blog Discover his free videos, his seminars and workshops and his books
Best Advice to Other Entrepreneurs:
“craft your legacy now. You are going to leave a legacy it’s either going to be big or small, it’s either going to be designed or it is going to happen by default so claim it now and broadcast it to people you love. And put it up somewhere and look at it every morning because it’s hard to do the work unless you know the wire”…[Listen for More]
More About Dr Joseph A. Michelli:
- The Michelli Experience
- Air BNB Way
Neil’s Quote at the Beginning:
“You want something, go get it. Period. All right?” Chris Gardner, The Pursuit of Happyness
Other Quotes From the Chat with Dr Joseph A. Michelli:
- “this is not a 50-hour work week, it’s not a 60 hour work week. If you are going to take this on as a lifestyle, the entrepreneur lifestyle you had better realise its all-encompassing”
- “the more resources I could have dedicated to it the faster this whole thing could have gone and I would have still had ample time for my family”
- “I think the secret of success is integrity and authenticity”
- “you have got to believe in yourself and you have got to believe that there is a market for truth. And puffery and exaggeration and trying to be ubiquitously everything to everybody is ridiculous”
- “the world is so cynical and jaundiced now. If you are not humble, optimistic, personalising and grateful and authentic you are doomed”
- “I think the tapestry of weaving is what makes an entrepreneur really great. So being able to pull those threads together is awesome”
- “they served those committed to serving well”
- “move in the direction of your dreams confidently and endeavoured to live the life you imagined and you will have success unexpected in common hours”
- “I have a powerful why as to my existence and I think that’s what keeps me sane in the midst of entrepreneurship”
- “if you get comfortable as an entrepreneur you are dead. I think complacency is the death of the entrepreneur, you should never be comfortable as an entrepreneur”
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